Celent Customer Communication Management Solutions: Global Insurance Edition
Smart Communications is proud to have been named a Luminary in the Celent Customer Communication Management Solutions: Global Insurance Edition.
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Analyst Content Source Stream
This Stream includes all of our Analyst Content Flipbooks
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2024 IDC Market Note Smart Communications Innovate Conference
Download a complimentary copy of the IDC Market Note to learn more about Smart Communications' 2024 INNOVATE conference in Austin, Texas.
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2024 Aragon Globe for Workflow and Content Automation
Download the report to see why Smart Communications received the highest performance score in the Aragon Research Globe for Workflow & Content Automation 2024.
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Forrester Customer Experience Platforms For Healthcare Landscape
Download the report to learn more about the benefits of customer experience platforms for healthcare organizations based on Forrester's recent findings.
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Omdia Universe: Customer Communications Management, 2024
Download the report to see why Smart Communications was named a Leader in the Omdia Universe: Customer Communications Management, 2024.
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Capturing the Complete Customer Experience
This analyst report from Madison Advisors explore how SmartIQ can help organizations dramatically improve the customer experience.
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Smart Communications Named a Leader in Customer Communication Management by Quadrant Knowledge Solutions
Learn why Smart Communications was one of the CCM vendors named as a Technology Leader in the SPARK Matrix 2024 Report.
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Playing Offense in a Recession: How Banks are Reducing Costs While Shifting to the Next Phase of Digital Customer Engagement
Celent gives banks advice on ways to reduce costs in CCM software while improving digital customer experience.
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The Total Economic Impact™ of Smart Communications™ SmartIQ™
This Total Economic Impact report from Forrester highlights the potential ROI of investing in SmartIQ, forms automation solution from Smart Communications.
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How Vendor-Hosted SaaS CCM Can Drive Efficiencies and Reduce Cost of Ownership
This Aspire report explains why a growing number of organizations are turning to partners offering vendor-hosted SaaS CCM solutions to future-proof their communications strategy.
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The Total Economic Impact of Smart Communications
Read the Total Economic Impact report from Forrester Research for an in-depth look at the potential cost savings and ROI of the Smart Communications solution.
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CCM in a Digital World
Find out how financial institutions can leverage Smart Communications' pure cloud customer communications management solution to enhance CX in a digital world.
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Empathy at Scale at the Pace of Digital in Financial Services
Read the IDC Industry Spotlight to learn why it's imperative for banks to provide hyper-personalized and empathetic banking experiences to customers.
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Customer Communications Management in the Cloud: Perspectives in Financial Services
Read the report for insights into the role CCM plays in financial services firms’ business plus the drivers for customer communications in the cloud.
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Forrester Opportunity Snapshot: Disjointed Experiences Cost Insurers Members and Money
This research from Forrester Consulting highlights where health insurers should invest to improve CX and the top three priorities for US health insurers.
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The Total Economic Impact of Smart Communications
Discover the cost savings and business benefits of SmartCOMM, based on research by Forrester, of Smart Communications' customer, Jewelers Mutual.
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How to Future-Proof Your Customer Communications with Content Intelligence
Find out how to future-proof customer communications with content intelligence based on research from Aspire, sponsored by Smart Communications.
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