SmartIQ for Front End RCM in Healthcare

Automating Intake & Admissions

Automate and modernize patient registration to improve patient experience and reduce denials.

Trusted by 700+ highly regulated enterprises worldwide

Benefits of SmartIQ for Patient Registration

Streamline the registration process for patients and staff.

Better Experience
Patients enjoy a guided digital experience that presents only the forms they need to fill out. They can register on any device from anywhere, saving time on-site and reducing their levels of effort and stress. And they only need to sign once.

Reduced Denials
Integrate with your RCM solution to verify insurance coverage, perform coordination of benefits, determine propensity to pay, and even collect payment prior to service. You can also determine eligibility for charity care or payment plans.

Improved Productivity
No paperwork to scan or data to rekey. All information collected during registration can be passed to your EHR, RCM, document repository, and other core systems. Staff can receive notifications and view registrations on an actionable dashboard.

Enhanced Security
Third-party software is the number one source of security vulnerability. That’s not the case here. We actively maintain multiple security certifications (HIPAA, PCI, ISO, SOC1 and SOC2) and regularly test our software so that you don’t have to.

quote_yellow

“SmartIQ has significantly transformed our operations, streamlining workflows, enhancing data accuracy, and providing a seamless experience for both patients and staff. The results speak for themselves – we’re not only improving efficiency but also delivering better care with greater security and privacy.”

- Greg H, CEO at Sonic HealthPlus
quote_yellow

While there was a strong need to digitize forms and processes, our main requirement and highest priority was around security and privacy. … The ability to fill out paperlessly in their own time, from the comforts of their home, not only reduced paperwork time by 89% but reduced a lot of stress in the stressful situation.

- Sr. Product Analyst at Sonic Healthcare

A Fully End-to-End Experience

SmartIQ modernizes patient registration with an intuitive, automated platform that reduces patient wait times and write-offs.

  • Automated Eligibility Checks: Test propensity to pay and identify eligibility for government assistance programs or charity care.
  • Digital Forms & Document Uploads: Patients can complete applications on any device, securely upload documents, and sign forms electronically from anywhere.
  • Pause and Resume: Patients can start an application, save their progress, and resume without losing any entered information.
  • Built-in Accessibility: Ensure equitable treatment for all patients and comply with accessibility regulations.
  • Integration with EHR, RCM, and Digital Signature Tools: Works seamlessly with your core administration systems.
  • Take Payments: Optionally integrate with your payment gateway to collect payment information and collect an initial payment.
  • Nudge Non-Responders: Send email, SMS, and other notifications to patients or staff to keep the process moving.
  • Real-Time Status Updates: Keep patients and staff informed at every step by sending updates over multiple channels.
  • Actionable Dashboard: Staff can see the status of submitted applications, which employee is assigned to each, and the status.

Streamline Patient Registration

SmartIQ automates eligibility checks, validates submissions, and integrates with your EHR and RCM systems, so patients get services, and you get paid. Patients can complete forms, upload documents, and sign electronically from anywhere, reducing delays and improving satisfaction.

Key benefits:

  • Pre-fill known information from your systems to reduce patient effort and errors.
  • Integrate with your RCM system to double-check for any active insurance coverage.
  • Automatically perform coordination of benefits, including the Medicare Secondary Payer Questionnaire.
  • Multilingual and WCAG support for accessibility.
Custom Demo

Streamline Workflows, Stay Compliant

Automated workflows, built-in business rules, and secure digital forms ensure your organization remains compliant with healthcare regulations. From reporting to audit-ready records, SmartIQ delivers operational efficiency and visibility across the patient registration process.

Key benefits:

  • Reduce manual workload for your staff
  • Comply with regulatory and security standards
  • Centralize audit-ready records and analytics
  • Speed up service delivery and revenue collection
Custom Demo

Automate the Registration Process to Speed Service Delivery

See how one healthcare provider consolidated multiple forms and delivered a digital registration process for over 400 services and counting!

Read Case Study

Frequently Asked Questions

What is SmartIQ’s patient registration solution?
How does SmartIQ simplify eligibility verification?
Can patients complete registration and sign forms online?
Is the solution accessible for non-English speaking patients?
Will SmartIQ work with my existing EHR or RCM?
How can I automate coordination of benefits and reduce denials?
How does digital patient registration software improve revenue cycle management (RCM)?
How can I see SmartIQ in action?

Ready to Transform Patient Registration?

Discover how SmartIQ can help your organization improve operational efficiency, compliance, and patient satisfaction—all while accelerating revenue.

Request a Custom Demo