Documents, guides, and experts ready to support SMARTER customer conversations
Paving the Way for Your Continued Customer Success
Whether you are an expert designer or only just embarking on your digital journey with Smart Communications, giving you access to the information you need when and how you need it is our top priority. Our teams and online technical knowledge centers are just a few clicks – or a phone call – away.
Extensive Online Customer Resources
From articles and discussion boards to training and installation instructions, use the tools below to quickly access extensive information for SmartCOMM, SmartDX, and SmartIQ products. These are frequently updated to provide the most benefit to our customers.
Customer Community
Access to help articles, product support, product release updates, security and compliance certifications and documentation, and service announcements. Login here or email [email protected] for access.
Download Center
Log in and view downloadable versions of the software, based on your particular environment. Click here to access or email [email protected] for assistance.
Learning Academy
Expand your technical expertise through a variety of online and in-person learning courses available throughout the year. Log in or email [email protected] with questions or to request access.
Product Documentation (SmartIQ only)
The Product Documentation home is a self-service repository where designers or technology professionals can find installation help, integration resources, sample code, and product features and functions.
Service Status
Find out the real time status of your Smart Communications services (by region and instance) and for alerts on any service disruptions.
API Documentation
Access our API Documentation which includes endpoints and sample calls to help developers and integrators securely connect Smart Communications services to other systems of record and core system.
Industry Expertise
If you’re interested in gaining perspective on broader technology trends in your industry, we’ve got you covered.
We Want to Hear From You!
Leaving a review only takes a few minutes to complete, and provides the SMARTS to other companies as they look to peers for insight into software solutions best suited for their needs.
“The user-friendly interface and easy-to-use features of SmartCOMM have made it simple for our team to learn and work with the platform. We look forward to leveraging SmartCOMM’s continuously evolving capabilities in our future endeavors to maintain our leading position in customer experience.”
– Chief Strategy Officer at a Large Insurance Company
Leave a Review
