Benefits of SmartHUB for High-Volume Document Archiving
SmartHUB is a cloud-native digital archive solution that makes it easy for enterprises to securely store, manage, and retrieve large volumes of customer communications. With advanced search, automated retention, and seamless integrations, SmartHUB replaces outdated archiving systems—reducing risk and ensuring secure, compliant, and audit-ready access to critical information.
Unified Document Access
Whether responding to service issues or compliance requests, teams need instant access to archived content. SmartHUB removes the delays of legacy systems with fast search, high-speed retrieval, and easy access—so you can move faster when it counts.
Stay Compliant, No Matter What
SmartHUB simplifies adherence to evolving regulations like GDPR, ISO, and industry-specific rules. Documents are stored immutably, with clear audit trails and flexible retention—so you can prove compliance and reduce risk across every region.
Smarter Archiving at Enterprise Scale
Archiving used to mean slow systems, manual processes, and hardware you had to babysit. Purpose-built for archiving, SmartHUB handles huge document volumes, ingests millions of files per hour, and scales globally with zero infrastructure to manage.
Seamless Integration, Without the IT Burden
As part of the Conversation Cloud™, SmartHUB integrates seamlessly with SmartCOMM™ and SmartIQ™—connecting communications from creation to archival and retrieval—while flexible APIs ease integration with other critical systems. Cloud-native architecture reduces the need for on-prem solutions and manual upkeep, lessening IT load and costs.
“For Smart Communications, the acquisition of SmartHUB expands its value proposition significantly, offering a more complete end-to-end platform for managing the entire customer conversation, from creation and delivery to long-term, compliant storage and retrieval. It differentiates Smart Communications in a competitive market by directly addressing a critical pain point for its core customer base.”
- Jim Lundy, Founder & CEO, Aragon Research
Read MoreRedefine Document Archiving with SmartHUB
High-volume document management is no longer just about storage—it’s about speed, compliance, integration, and scale. SmartHUB transforms legacy archiving into a future-ready solution that simplifies compliance, empowers teams, and scales effortlessly with your business—all while delivering a seamless user experience and secure document lifecycle management.
SmartHUB leverages a range of advanced capabilities that streamline operations and reduce compliance risk.
- Immutable, audit-ready communications storage
- Instant, high-speed document retrieval
- Cloud-native, multitenant, scalable architecture
- Role-, department-, and geo-based access controls and metadata management
- GDPR, ISO 14641 and WCAG 2.1 Level AA compliance
- Automated document retention policies
- Multilingual, intuitive user interface
- Seamless ERP, CRM, SmartIQ, and SmartCOMM integrations
- Centralized access across departments
- Minimal IT involvement and fast deployment
Optimize Efficiency and Minimize Risk with SmartHUB
SmartHUB is purpose-built for high-volume archive and retrieval, reducing operational complexity while enhancing compliance, speed, and user access. Designed for scale and simplicity, SmartHUB helps organizations modernize legacy systems without burdening IT or compromising on regulatory standards.
Ensure 100% Compliance at Scale
With industry-leading cloud certifications, SmartHUB ensures full GDPR, ISO, and WCAG accessibility compliance, automatically applying retention rules, securing immutable audit trails, and logging every action. Whether you’re managing millions of records or navigating multijurisdictional privacy laws, SmartHUB ensures historical communications are protected, accessible, and audit-ready with zero manual overhead.
Reduce Operational Load on IT
With minimal IT involvement, organizations can deploy SmartHUB rapidly and scale with ease. As a multitenant SaaS solution, it removes the need for homegrown or legacy ECM maintenance. Automated lifecycle tools, cloud infrastructure, and seamless ERP/CRM integration allow technical teams to focus on innovation rather than routine archiving tasks.
Streamline High-Volume Data Access
SmartHUB enables instant retrieval across millions of records. Smart indexing, flexible APIs, and advanced search capabilities allow teams to resolve customer issues, fulfill compliance/legal requests, and address on-demand portal queries—all with reduced friction and without relying on IT.
Decrease Long-Term Storage Costs
Avoid the rising costs of outdated legacy ECMs or in-house DIY storage. SmartHUB provides a centralized, secure, cloud-based alternative that reduces infrastructure maintenance, eliminates silos, and supports efficient document ingestion, making it easy to modernize without costly service engagements.
Empower Business-Wide Action
SmartHUB’s role-based access controls, multilingual capabilities, and customizable interface make it easy for global teams to securely manage communications. From HR and sales to claims handlers and customer service, the solution ensures the right people can act on the right data so teams can act quickly and with confidence.
Optimize Efficiency and Minimize Risk with SmartHUB
SmartHUB is purpose-built for high-volume archive and retrieval, reducing operational complexity while enhancing compliance, speed, and user access. Designed for scale and simplicity, SmartHUB helps organizations modernize legacy systems without burdening IT or compromising on regulatory standards.
Transform Document Archiving into a Scalable Strategic Advantage
SmartHUB empowers businesses to move beyond outdated ECMs and manual storage with a cloud-native solution built for compliance, scale, and operational speed. Unlock efficiency, reduce risk, and elevate the customer experience with seamless access to historical communications and long-term data control.
Frequently Asked Questions
What is SmartHUB and who is it for?
How does SmartHUB compare to legacy archive systems?
How fast and easy is document retrieval with SmartHUB?
Is SmartHUB compliant with industry regulations like ISO 14641?
Can SmartHUB scale to handle high volumes of documents and support large enterprises?
Does SmartHUB integrate with CRMs, ERPs, and other business systems?
How does SmartHUB automate retention and document lifecycle management?
Ready to Simplify Secure Archiving?
Whether you’re retiring costly legacy systems or extending your digital transformation with a modern archive, discover how SmartHUB can centralize communications retention and retrieval, streamline compliance, and boost operational efficiency.
Schedule a demo, get personalized advice from our experts, and discover how your organization can benefit from SmartHUB today.