The Future of General Insurance Report

For four years, Marketforce has tracked the technologies and regulatory changes that are shaping the future of the insurance industry. In 2017, once again, this flagship report finds an industry under pressure to innovate as fierce competition, abetted by regulatory reform and disruptive technology, begins to reshape customer behavior and unpick existing business models.

This report provides a snap shot of the major issues facing the insurance market, including insight from Smart Communications on reaching the millennial generation.