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Solutions

SmartCOMM

Create and deliver personalized, compliant customer communications at scale.

SmartIQ

Turn static forms into guided, conversational digital experiences.

SmartHUB

Archive and retrieve communications securely with cloud-native speed.

SmartPath

Orchestrate real-time, compliant interactions across every channel.

SmartDX

Simplify and standardize trade and relationship documentation workflows.

Industries

Insurance

Improve customer engagement across policy, billing, and claims.

Financial Services

Engage in faster, frictionless financial interactions.

Healthcare Payers

Transform health plans with digital and interactive member experiences.

Healthcare Providers

Create and deliver personalized, compliant customer communications at scale.

Government

Heighten citizen experience with digital transformation.

Utility

Improve customer engagement across utilities.

Resources

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Customer Resources

Access everything you need to support, manage, and maximize your Smart Communications solutions.

Events

Explore upcoming events, webinars, and customer experiences shaping the future of customer conversations.

News

Get the latest updates on Smart Communications, including product news, and industry recognition.

Company

About us

Learn more about our company, our leadership and how were growing the team!

Partners

Integrate seamlessly with the best in the industry.

Analysts

Access analyst research, market reports, and industry recognitions featuring Smart Communications.

Marketplace / Microsoft Power Platform

Microsoft Power Platform

The SmartCOMM On-Demand Doc-Gen Accelerator includes a pre-built integration for producing omnichannel customer communications

  • Automation
  • Orchestration/Workflow
  • Financial Services
  • Healthcare
  • Insurance
  • SmartCOMM™

Resources:

Power Apps Documentation

Prerequisites:

SmartCOMM

Microsoft Power Apps or Power Automate plan with custom connector feature

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Microsoft Power Apps Connector Overview

Overview

The SmartCOMM On-Demand Connector for Power Apps includes a pre-built integration for producing Customer Communications. The connector provides RESTful webservice calls to SmartCOMM for on-demand use cases.

Features

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The accelerator provides supports for the SmartCOMM Generate Document operation which generates a response including the base64 encoded byte output
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Output supports different types of channel output. (e.g. SMS, PRINT, TEXT, XML, TML, XSLFO, HTML)
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Authoriziation provided via OAuth 2.0
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When HTTPS is configured the connection will be encrypted end-to-end

Use Cases

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Connect SmartCOMM to upstream workflows within the Microsoft Power Platform
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Orchestrate the creation of omnichannel communications from preapproved templates
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Automate on-demand communications such as ID cards, correspondence, policies, approval letters etc….

About Microsoft Power Platform

Microsoft Power Platform is a low-code platform for rapidly building customized end-to-end business solutions. It consists of five product areas: Power Apps, Power Automate, Power BI, Power Virtual Agents, and Power Pages. Each area can be used individually or together. United by the underlying Microsoft Dataverse technology, all areas are designed for a connected experience to achieve your business goals, whether it's creating analytics, process automation, or data-driven productivity applications.

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.