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  • Contact Us
  • US 1-800-986-6810
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Smart Communications
  • Platform
    CC logo.
    The Conversation CloudTM

    The Smart Communications Conversation Cloud is the only cloud platform delivering personalized, omnichannel conversations across the entire customer experience.

    Explore the Platform
    Key Capabilities
    Collect, Communicate, Collaborate and Coordinate — are bolstered by our strength in Integrations and Intelligence — enabling enterprises to engage in SMARTER customer conversations built for today and tomorrow.
    • Collect icon. Collect icon hover.
      Collect
    • Communicate icon. Communicate icon hover.
      Communicate
    • Collaborate icon. Collaborate icon hover.
      Collaborate
    • Coordinate icon. Coordinate icon hover.
      Coordinate
    • Integration icon. Integration icon hover.
      Integration
    • Intelligent icon. Intelligence icon hover.
      Intelligence
    Deliver Smarter Customer Conversations in the Cloud
    Deliver SMARTER Conversations in the Cloud

    Explore how enterprises can leverage a cloud-based, CCM platform to optimize the end-to-end customer experience.

    Learn More
  • Products
    Products
    Learn more about our core products
    • SMARTCOMM
      SmartCOMM delivers personalized, interactive communications via every channel and at tremendous scale.
      SmartCOMM
      Confront communications obstacles with pure-SaaS CCM Software
      • Calculate the ROI of SmartCOMM
        Estimate your potential ROI with this interactive calculator and download your custom Value Brief
      • Communications Compliance
        Uphold regulatory standards in communications across brands, jurisdictions, and languages
      • Consolidate CCM Systems
        Increase efficiency and decrease technical debt
      • Document Generation
        Eliminate outdated document generation processes and watch overhead costs shrink
      • Go Paperless
        Achieve sustainable and compliant digital adoption
      • Migrate CCM Systems
        Quick and pain-free CCM system migration
      • The Ultimate Guide to Customer Communications
        Explore CCM software, its capabilities, and more
      • Why SmartCOMM
        The most mature SaaS CCM solution globally
    • SmartIQ
      SmartIQ transforms traditional forms-based processes into intelligent, conversational user experiences.
      SmartIQ
      Designed to tackle your most pressing forms-related issues.
      • Automate Data-Centric Business Processes
        Integrations and workflows streamline the most challenging business applications
      • Consolidate Forms Tools
        One technology to collect information and manage form communications
      • Enhance Data Quality
        Ensure accurate, reliable, and high-quality data with advanced data management solutions.
      • Reduce Forms Abandonment
        Improve form completion rates and protect revenue opportunities
      • The Ultimate Guide to Forms Automation
        A comprehensive guide to enterprise forms automation and data collection
      • SmartIQ Demo Zone
        Explore this library of real-world scenarios and see what SmartIQ can do for you
      • Why SmartIQ
        The leader in digital interactions and forms automation
    • SmartDX
      SmartDX simplifies trade and relationship documentation for all market participants, across all asset classes and product types.
  • Industries
    Industries
    Making customer conversations SMARTER when it matters most
    • FS icon hover. Financial Services icon active.
      Financial Services
      Engage in faster, frictionless financial Interactions.
      Financial Services
      Engage in faster, frictionless financial Interactions.
      • Digital Lending
        Digital lending and credit services solutions
      • Investment Banking & Capital Markets
        Investment banking and capital markets solutions
      • Wealth and Asset Management
        Digital wealth and asset management solutions
    • Insurance icon. Insurance icon active.
      Insurance
      Enable secure, scalable, business-driven policyholder engagement.
      Insurance
      Enable secure, scalable, business-driven policyholder engagement.
      • Digital P&C Claims
        P&C insurance claims solutions
      • Life & Annuity
        Life insurance software powered by the cloud
      • P&C Policy Administration
        Policy administration customer communications
    • Healthcare Partners. Healthcare Partners icon active.
      Healthcare Payer
      Transform the healthcare experience with digital and interactive conversations.
      Healthcare Payer
      Transform the healthcare experience with digital and interactive conversations.
      • Healthcare Claims Management
        Streamline filing, adjudicating, and communicating about claims
      • Healthcare Payer Enrollment Solutions
        A pure cloud solution for healthcare enrollment
      • Medicare Star Ratings
        Member-focused solutions to boost Star Ratings
      • Payer ROI Calculator
        Calculate your return on investment by partnering with Smart Communications
    • Healthcare Provider icon. Healthcare provider icon active.
      Healthcare Provider
      Accelerate omnichannel patient engagement with guided digital journeys.
    • Gov PS. Gov icon active.
      Government
      Transform citizen experience with digital transformation.
    • FinServ_Icon Utilitiy icon active.
      Utility
      Redefine customer experience for energy and utilities customers.
  • Partners
    Partners
    Integrate seamlessly with the best in the industry
    • Group 479
      Duck Creek
    • GuideWire Logo Nav
      Guidewire
    • Vector (12)
      Onespan
    • Pega Logo - Nav
      Pega
    • SF Logo - Nav
      Salesforce
    Partner-callout-248x154 feature content
    Deliver SMARTER Conversations via Our SmartPARTNER Network

    We work with best-in-class technology and consulting companies to offer integrated solutions that complement our family of products.

    Become SmartPARTNER Partner Directory
  • Resources
    Resources
    Expert advice and tips to make your conversations SMARTER
    • Resource Center
    • Blog
    • Marketplace
    • Case Studies
    • News
    • Events
    • Ultimate Guide to CCM
    • Customer Resources
    • Ultimate Guide to Forms Automation
    • Professional Services
    • Building a Business Case for CCM
    • 2024 Benchmark Report
    nav menu resource image of 2025 trends report
    2025 Global Industry Trends Report

    Discover the key trends across healthcare, insurance, and financial services industries.

    Learn More
  • About Us
    About Us
    Learn more about our company, our leadership and how were growing the team!
    • Our Story
    • Leadership Team
    • Careers
    • Security & Trust
    • ESG Commitment
    • Analyst Accolades
  • Request a Demo
Smart Communications
Home icon
Home
Platform Icon
Platform
  • Conversation Cloud
  • Collect
  • Communicate
  • Collaborate
  • Coordinate
  • Integration
  • Intelligence
Product Icon
Products
  • SmartCOMM
    • Calculate the ROI of SmartCOMM
    • Communications Compliance
    • Consolidate CCM Systems
    • Document Generation
    • Go Paperless
    • Migrate CCM Systems
    • The Ultimate Guide to Customer Communications
    • Why SmartCOMM
  • SmartIQ
    • Automate Data-Centric Business Processes
    • Consolidate Forms Tools
    • Enhance Data Quality
    • Reduce Forms Abandonment
    • The Ultimate Guide to Forms Automation
    • SmartIQ Demo Zone
    • Why SmartIQ
  • SmartDX
Industries Icon (1)
Industries
  • Financial Services
    • Digital Lending
    • Investment Banking & Capital Markets
    • Wealth and Asset Management
  • Insurance
    • Digital P&C Claims
    • Life & Annuity
    • P&C Policy Administration
  • Healthcare Payer
    • Healthcare Claims Management
    • Healthcare Payer Enrollment Solutions
    • Medicare Star Ratings
    • Payer ROI Calculator
  • Healthcare Provider
  • Government
  • Utility
Partners Icon (1)
Partners
  • Duck Creek
  • Guidewire
  • Onespan
  • Pega
  • Salesforce
Resources Icon (1)
Resources
  • Resource Center
  • Blog
  • Marketplace
  • Case Studies
  • News
  • Events
  • Ultimate Guide to CCM
  • Customer Resources
  • Ultimate Guide to Forms Automation
  • Professional Services
  • Building a Business Case for CCM
  • 2024 Benchmark Report
About Us Icon
About Us
  • Our Story
  • Leadership Team
  • Careers
  • Security & Trust
  • ESG Commitment
  • Analyst Accolades
Request a Demo
Contact Us
flag 1-800-986-6810
flag +44-(0)345-241-2339
flag +49-681-379-850
flag +41-41-790-91-92
flag +61-2-8000-4020
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