SmartPATH™

“As long-time SmartCOMM users, we’ve already seen the value of delivering personalized, compliant communications at scale. With the addition of SmartPATH, the ability to ensure secure, reliable delivery, whether by email, SMS, print, or all three simultaneously, will help us delight our policyholders and differentiate ourselves with a best-in-class digital experience.”

“Our policyholders are at the heart of everything we do, and we work hard to earn their trust every day. Timely, accurate communication delivered on our customers’ preferred channels is critical to maintaining that trust and delivering an elevated experience.”

“Smart Communications’ launch of SmartPATH is a strategic move that signals the next phase of AI-powered omnichannel engagement in regulated industries. It checks several boxes – market gap alignment, platform depth through its orchestration engine, and AI acceleration. This isn't just about adding features – it's about enabling enterprises to move from "multichannel" to truly agentic, outcome-driven engagement at scale.”

“The launch of SmartPATH, as well as the acquisition of Joisto (now SmartHUB), puts Smart Communications in much stronger position for expansion in the rapidly evolving AI landscape, where communications tracking, real-time orchestration, and the analysis of document metadata is a vital component of superior customer experiences.”