Yes, SmartIQ integrates seamlessly with DocuSign through a native connector that enhances the digital signing process within customer journeys. This integration allows organizations to transform static forms into dynamic, interview-style experiences that adapt based on user input. Once the form is completed, SmartIQ can generate a signature-ready document and send it to DocuSign for e-signature. After signing, the document, along with its audit trail, is returned to SmartIQ for secure storage and downstream processing. This integration streamlines workflows, reduces manual interventions, and ensures compliance across various industries, including financial services, healthcare, and insurance .
