The Smart Communications Conversation Cloud is the only cloud platform delivering personalized, omnichannel conversations across the entire customer experience.
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Explore how enterprises can leverage a cloud-based, CCM platform to optimize the end-to-end customer experience.
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We work with best-in-class technology and consulting companies to offer integrated solutions that complement our family of products.
Download the report for insights on navigating the changing landscape of technology, behaviors, and expectations.
This is the second consecutive year of Marketforce’s retail banking survey. Yet again it finds an industry braced for disruption and feverishly innovating ahead of next year’s game changing regulations.
For the report, 225 senior banking executives across Europe were surveyed in October 2017 to understand their readiness for the challenges and opportunities ahead.
Read more to learn the results, as well as insight from Smart Communications about the future customer relationship.
