If you’ve invested in eSignature tools like DocuSign, you know the importance of transforming the customer and employee experience to support our digital-first world. But that signature is only one step along the digital customer journey.

Find out what you’re missing. Join us for a demonstration showing how you can speed up and simplify the process of capturing customer information and managing agreements both before – and after – the digital signature.

Long, complex forms and questionnaires can result in errors, confusion, frustration or even abandonment of a process altogether. We’ll show you how SmartIQ from Smart Communications connects with DocuSign to help enterprises Prepare agreements as part of the DocuSign Agreement Cloud. Learn how to:

• Rapidly digitize internal and external forms processes with adaptive interviews synched with core systems like Salesforce
• Enable mobile-friendly interactions responsive to your customer’s context and preferences – even allowing them to start and stop on different devices
• Simplify collaboration, review and approval processes with built-in workflows
• Deliver personalized, on-demand customer communications in real-time, ready for e-signature and automatic archiving
• Optimize the customer journey with business analytics

Speakers:

• Juhee Krishan, Sr. Solutions Engineer, Smart Communications
• Sienna Quirk, Director of Product Marketing , Smart Communications