SmartIQ Demo: Seamless Digital Interactions with DocuSign

If you’ve invested in eSignature tools like DocuSign, you know the importance of transforming the customer and employee experience to support our digital-first world. But that signature is only one step along the digital customer journey.

Find out what you’re missing. Join us for a demonstration showing how you can speed up and simplify the process of capturing customer information and managing agreements both before – and after – the digital signature.

Long, complex forms and questionnaires can result in errors, confusion, frustration or even abandonment of a process altogether. We’ll show you how SmartIQ from Smart Communications connects with DocuSign to help enterprises Prepare agreements as part of the DocuSign Agreement Cloud. Learn how to:

  • Rapidly digitize internal and external forms processes with adaptive interviews synched with core systems like Salesforce
  • Enable mobile-friendly interactions responsive to your customer’s context and preferences – even allowing them to start and stop on different devices
  • Simplify collaboration, review and approval processes with built-in workflows
  • Deliver personalized, on-demand customer communications in real-time, ready for e-signature and automatic archiving
  • Optimize the customer journey with business analytics


  • Juhee Krishan, Sr. Solutions Engineer, Smart Communications
  • Sienna Quirk, Director of Product Marketing , Smart Communications