Now CCM Solution

The pioneering on-premise solution for multi-channel customer communications

As part of the Smart Communications family of solutions, NOW delivers personalization and relevance in your communications across every channel – from traditional print-based communications to web, email, SMS, mobile and social networks. Smart Communications is the upgrade path for NOW.

Highly scalable

Makes template and forms design easy and straightforward, so you can create and deliver millions of complex communications in a single day.

Efficiency in customer communications

Seamlessly transition from batch to interactive communications, to ensure the efficient handling and personalization of every customer engagement – regardless of the scale of your operation.

Proven for your industry

Underpin the business-critical communications processes in your industry, including insurance, finance, healthcare, utilities and government sectors.

Easy to integrate

Fully integrate with your existing environment, augmenting and optimizing your investments in CRM, ERP and BPM systems to target and tailor your communications.

“Take your time…there’s no rush on these government-mandated policy updates,” said no compliance executive ever.

Scale the conversation.

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