Forrester Wave Customer Communications Management Wave Q2 2016

Smart Communications has been named as a Strong Performer in Forrester’s CCM Wave research. To learn why download the report now.

“Smart Communications maintains the strongest cloud strategy.” Forrester Wave: Customer Communications Management Report Q2, 2016

The pioneering Smart Communications SaaS platform gives organisations of all sizes the tools to create correspondence and business documents for their customers that are highly personalised, on-brand, multi-language and in compliance.

Published today, the Forrester research states that, ‘always strong for interactive elements, Smart Communications has a contemporary and fresh feel, with real-time preview and editing’ and that ‘its design capability is nearly fully featured in a thin client‘. In addition, Forrester cites Smart Communications among companies who have ‘repositioned their products to focus on communication hubs that support broader customer communication‘ in what we believe is an acknowledgement that the print-first era is behind us.

The Smart Communications cloud platform is the result of three years of development, and, unlike other legacy vendors in this market, has been designed from the ground-up as cloud-era enterprise solution for customer communications management.

Smart Communications is delighted that, in our opinion, Forrester* has acknowledged our vision in shaping the new generation of CCM.

To learn why Smart Communications has been named as a strong performer in customer communications management complete the form now to download your complimentary copy of the Forrester CCM Wave Report.

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The Forrester Wave™ is copyrighted by Forrester Research, Inc. Forrester and Forrester Wave are trademarks of Forrester Research, Inc. The Forrester Wave is a graphical representation of Forrester’s call on a market and is plotted using a detailed spreadsheet with exposed scores, weightings, and comments. Forrester does not endorse any vendor, product, or service depicted in the Forrester Wave. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change.

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