Smart Communications leads innovation in Customer Communications Management and extends its existing full cloud solution with a new flexible cloud deployment option and new advanced capabilities.  

Boston, MA – March 22, 2016 – Smart Communications has today announced the latest version of the solution for a new generation of enterprise customer communications. The pioneering Smart Communications solution for correspondence management is the only enterprise-class solution to offer pure cloud deployment in a secure multi-tenant SaaS environment.

The new release introduces the Smart Communications Appliance, and an enhanced set of enterprise capabilities for the delivery of highly personalized customer correspondence. The Smart Communications Appliance is an extension to the full cloud Smart Communications platform and provides businesses with the flexibility to evolve their customer correspondence management to the cloud at their own pace with a hybrid-cloud deployment option.

This release provides organizations on their journey to correspondence management in the cloud with unparalleled choice and control over where data is processed and managed, and offers enterprise-class customer communications with a lower total cost of ownership.

In addition, this new release of Smart Communications continues to advance its core capabilities in the design and production of highly personalized, high volume and interactive customer communications. The release includes improved capabilities for business user control collaboration, editing, workflow and advanced support for responsive design.

Safety National, a leading provider of alternative risk funding, recently selected Smart Communications and the Smart Communications Appliance for its deployment flexibility. “The Smart Communications Appliance suits our requirements perfectly,” said Chris Griffith, Chief Information Officer at Safety National. “We wanted to move to the cloud while keeping our data processing within our own firewall. The Smart Communications Appliance delivers the deployment flexibility that best meets our organizational needs and we value this partnership.”

Smart Communications’ General Manager, George Wright, commented, “Correspondence Management is an operational necessity for every organization. The combination of our unique editing and enterprise features with our full cloud capabilities, including this new hybrid-cloud deployment option, makes Smart Communications the clear market leader. Our continued investment in Smart Communications ensures we are constantly innovating and deliver the most powerful and comprehensive solution to our customers. We look forward to working with Safety National and all of our customers as we continue to lead the way and shape the customer communications market.”

About Safety National
Safety National is a leading provider of alternative risk funding products such as excess workers’ compensation, deductible casualty, loss portfolio transfers and reinsurance. Safety National is a member of the Tokio Marine Group and is rated “A+” (Superior), FSC XIII by A.M. Best. Learn more at

About Smart Communications

Businesses around the world engage with their customers and each other every day. As communications and interactions with customers and partners become more complex, businesses now recognize that communications increasingly take place in an interactive and real-time context and are critical to success.

The Smart Communications suite of solutions helps businesses to move beyond traditional enterprise communications using the most modern architecture and cloud capabilities.

Today, hundreds of brands globally from a diverse range of demanding industry segments including banking, insurance, government, retail and telecoms are using Smart Communications to deliver the new generation of customer and business communications.

Smart Communications is headquartered in the UK and serves its customers from offices located in North America, Europe and Asia Pacific.

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