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How to secure stakeholder buy-in when purchasing enterprise customer communications management (CCM) software
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Ruth Fisk, VP Insurance Strategy at Smart Communications
The modern workers’ compensation service model is built around empowerment, person centricity and empathy—and it’s driven by long-overdue digital transformation. Learn how Smart Communications enables the top workers’ compensation insurers to embrace change and engage SMARTER across the entire claims management lifecycle with the Conversation Cloud.
Ruth Fisk, VP Insurance Strategy at Smart Communications
This post highlights why a digital-first solution and adopting a conversations-based approach to workers’ compensation claims improves outcomes for injured workers and employers – while also enhancing insurer productivity.
John Zimmerer, VP of Healthcare Marketing at Smart Communications
The healthcare industry continues to remain flexible in order to meet many of the changes we’ve all experienced over the last few years. Now is a great time to start making incremental improvements to the way insurers and payers manage customer communications. By switching from manual, paper-based processes to digital, intuitive conversations, health insurers can create an exceptional healthcare member experience. Read the blog for more on how to start making the shift.
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