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How to secure stakeholder buy-in when purchasing enterprise customer communications management (CCM) software
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Karen Oakland, VP Financial Services Marketing at Smart Communications
Discover actionable strategies for proactively managing the process of collecting information and backup documents for KYC in a way that ensures regulatory compliance while actually delivering a fast, easy customer experience.
Ruth Fisk, VP Insurance Marketing at Smart Communications
In this post and infographic, we provide insurers with one view of all of the unique customer interactions that span across the entire claims process. We also highlight how a modern customer communications platform, like the Smart Communications Conversation Cloud enables insurers to seamlessly work throughout the claims process – key to digital transformation in the insurance industry and much more efficient than maintaining several disparate technology systems.
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