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How to secure stakeholder buy-in when purchasing enterprise customer communications management (CCM) software
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Ruth Fisk, VP of Industry Marketing, Insurance at Smart Communications
In this post, we discuss why insurers should move from “ad hoc correspondence” to a digital-first approach that streamlines claims correspondence and enhances the customer experience.
Ruth Fisk, VP of Industry Marketing, Insurance at Smart Communications
In this post, we dive into how the ongoing impact of the pandemic, changing customer expectations and digital transformation will continue to impact the insurance industry, plus strategies for success in the months and years ahead.
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