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How to secure stakeholder buy-in when purchasing enterprise customer communications management (CCM) software
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Nick Smith, Vice President and General Manager, Asia Pacific at Smart Communications
Explore how the COVID-19 health crisis is accelerating digital transformation initiatives in various industries and leading many enterprises to transform their customer communications into two-way, interactive conversations.
Leigh Segall, CMO of Smart Communications
Shifting from one-way, transactional communications to meaningful, two-way customer conversations – and delivering relevant conversations at scale – can feel like a tall order. This is why Smart Communications is hosting INNOVATE 2021, a two-day, virtual event exploring how enterprises can solve their biggest challenges while effectively managing customer conversations—resulting in a future that is SMART.
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