James Brown, CEO of Smart Communications
Smart Communications’ James Brown and Salesforce Industries’ Raja Singh discuss “cloud posers,” customer centricity and digital transformation in insurance in a new video.
Read More
Neal Keene, Field CTO at Smart Communications
In this post, we highlight three ways enterprises can optimize their forms processes, ultimately reducing abandonment rates while simultaneously building brand loyalty and creating a more conversational experience.
Karen Oakland, VP Industry Marketing, Smart Communications
In the past 12 months, banks have had to shift customer-facing processes to digital – years ahead of schedule – while also moving staff to remote work environments and dealing with increased support call volumes. In this blog post, we dive into five major trends that will continue to impact the financial services industry in the months to come and discuss how organizations can set themselves up for success.
Recent Comments