Monthly Archives

February 2021

Employee Experience is a Top Priority for Successful Business Leaders: A Q&A with Sydney Trains

Employee Experience is a Top Priority for Successful Business Leaders: A Q&A with Sydney Trains

By Thought Leadership

Neil Greathead, CCO of Smart Communications

We recently spoke with Anne Lill-Holme, Information Management Lead at Sydney Trains, the operator of rail services across the metropolitan Sydney area to discuss how a global health crisis, remote work, virtual learning, shutdowns and more, impacted their employee experience and the key trends she believes will transform customer conversations in 2021. Check out our latest blog for more insight!

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SMARTER Together: Smart Communications and Assentis

Smart Communications and Assentis Deliver the Future of Customer Conversations Management for Financial Services

By Smart Communications News, Thought Leadership

James Brown, CEO of Smart Communications

Smart Communications is thrilled to announce we have acquired Assentis. This is a significant moment for us as a company and for our industry as we work towards a SMARTER future, enabling enterprises around the world to deliver two-way, interactive customer conversations. The acquisition will further deepen our commitment to empowering financial services firms while also expanding our global presence.

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