The Smart Communications Conversation Cloud is the only cloud platform delivering personalized, omnichannel conversations across the entire customer experience.
Explore the Platform
Explore how enterprises can leverage a cloud-based, CCM platform to optimize the end-to-end customer experience.
Learn More
How to secure stakeholder buy-in when purchasing enterprise customer communications management (CCM) software
Read Now
Leigh Segall, CMO of Smart Communications
In 2020 businesses across the globe faced a host of challenges that that will continue to have an impact for months, if not years, to come. COVID-19 greatly disrupted life as we once knew it. As a result, business leaders have needed to evolve quickly to adapt to changing customer demands. We cover this and more key findings from our recent benchmark study in our latest blog!
Marc Andrews, Vice President, Financial Services and Insurance Industry Market Leader at Pegasystems
Business as usual is not going to work for vulnerable customers as we continue to deal with the impact of COVID-19. The pandemic not only affects the health of individuals, but also their financial wellbeing. Here are key steps financial institutions and insurers can take now to help vulnerable individuals remain solvent.
Recent Comments