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How to secure stakeholder buy-in when purchasing enterprise customer communications management (CCM) software
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Phil Ostberg, Product Manager at Vlocity
Developing an omnichannel claims strategy, where policyholders can engage with you in their channel of choice and seamlessly switch between channels, is an important component of digital transformation in the claims space. Vlocity’s Product Manager, Phil Ostberg, covers the benefits of a modernized claims experience and more insight from our joint virtual roundtable.
Thomas Harrington, Global Industry Markets Leader for Insurance at Pega
As the COVID-19 pandemic continues to wax and wane across the globe, now is the time for insurers to use the digital acceleration triggered by the crisis to re-invent themselves as digital-first businesses fit for the 21st century.
Chris Murphy, VP Product Marketing at Smart Communications
You don’t have to become a victim of an outdated legacy system. Here are four key steps to follow to prepare for a seamless migration and ensure you are well-equipped to digitally transform your customer communications.
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