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How to secure stakeholder buy-in when purchasing enterprise customer communications management (CCM) software
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By Leigh Segall, CMO of Smart Communications
September 17, 2019, marked a very special day in Smart Communications history – it was our first INNOVATE event since our acquisition of Intelledox, and we were thrilled to use that stage as an opportunity to officially and publicly welcome them to the SMART family. For those unable to attend, we’ve captured key takeaways and other exciting highlights below.
By Neil Greathead, CCO of Smart Communications
We’re all aware that the balance of power has shifted from companies to customers. Here are three ways companies within the financial services industry can proactively scale communications and keep up with ever-changing customer expectations.
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