The Smart Communications Conversation Cloud is the only cloud platform delivering personalized, omnichannel conversations across the entire customer experience.
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2023 Industry Benchmark Reports: Access exclusive data for financial services, insurance, and healthcare industries.
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By Simon Tindal, CTO of Smart Communications
Your customers don’t want to be communicated to, they want to communicate with you. They want to have a conversation. These increased customer expectations, combined with an explosion of communication channels, presents a challenge and an opportunity for businesses.
By Robin Moody, Global Head of SmartDX
Today, nearly every process is digitized. Everything is about data. Except in capital markets documentation.
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