Thank you for attending our recent Marketforce Executive Briefing on Supercharging Customer Relationships. We trust the half-day executive briefing from leading customer experts and peers was a beneficial experience for you and inspired some actionable next steps focused on elevating the customer experience.
Smart Communication’s own Chief Customer Officer Neil Greathead presented a session Taking Customer Engagement to the Next Level: Stories of Success. Please click the link below to gain access to a copy of Neil’s presentation. Also feel free to check out all of Smart Communication’s thought leadership including the 2019 Benchmark Report referenced in his session.
Neil Greathead, Chief Customer Officer
- A Forrester Total Economic Impact™ Study: The Total Economic Impact™ Of Smart Communications
- CCM Quiz: How Smart Are Your Customer Communications?
- Whitepaper: Focusing on the Customer, Cloud and Conversations: 7 Trends in Modern CCM
- Benchmark Study: Are Customer Communications Getting SMARTer?
- Blog: 3 Ways Financial Services Companies Can Keep Pace with Ever-Changing Customer Expectations
- Webinar: Timely, Relevant, Meaningful: Building Powerful Customer Communications in Financial Services
- Infographic: 4 Reasons Financial Services Companies Need a Smarter Way to do Customer Communications