By Leigh Segall, CMO of Smart Communications
We’re just weeks away from gathering together in London for INNOVATE UK 2019 – our last INNOVATE of the year. Through our events over the last several months, I’ve had the opportunity to learn from leaders at enterprises across North America and Australia and it’s clear that on the path to digital transformation, nearly every company is engaged in the journey. Regardless of whether you’re just getting started or deep in the process, one thing is certain – digital transformation is a continuous evolution that holds plenty more opportunity to make the impact SMARTer. We’re looking forward to sharing tools and insights on how to do just that at INNOVATE UK next month.
I am excited to share a full agenda that includes a compelling keynote from Shazam co-founder, Dhiraj Mukherjee, sessions led by world-class customer communications experts, and an interactive panel discussion focused on how SimplyHealth, M&A Prudential, and National Australia Bank are embracing digital to deliver exceptional customer experiences.
This year’s INNOVATE UK 2019 also includes multiple breakout sessions designed to address a wide range of business challenges and product-oriented best practices designed for those seeking a more hands-on learning experience. You’ll also hear from our new CCO, Neil Greathead, who will highlight the important role customer communications play in the overall customer experience and set the stage for an exciting day of learning. You’ll gain insight into upcoming plans for innovative product enhancements from Simon Tindal, CTO of Smart Communications, and hear first-hand how highly successful Smart Communications customers and partners, including AXA and Vlocity, have been able to meet the needs of their customers through their own digital transformation efforts. You will also have an opportunity to learn more about recently acquired Intelledox and how its next-generation forms can help you to deliver more meaningful conversations throughout the customer lifecycle.
We’ve planned plenty of networking opportunities throughout the day and an exciting opportunity to experience it all from the tallest building in the UK – The Shard London. Interested in joining us? Register today to secure your spot, as space is limited! To review the full agenda, session details and more, click here. We hope to see you there!