Smart Communications recognized as a ‘Leader’ in the 2017 Gartner Customer Communications Management Magic Quadrant


Smart Communications has been named a Leader in the 2017 Gartner Magic Quadrant for Customer Communications Management Software.

We believe Smart Communications is the true innovator of the CCM market, leapfrogging traditional legacy vendors to provide the most advanced solution that puts the business in complete control of customer communications while providing unprecedented deployment flexibility.  Smart Communications will continue its commitment to lead and deliver on the most innovative strategy for CCM and enterprise communication solutions built for the modern cloud-era.

About The Gartner CCM Magic Quadrant(*)

Gartner’s Magic Quadrant provides a graphical competitive positioning of technology providers in markets where growth is high and provider differentiation is distinct. The latest CCM quadrant evaluated 15 vendors, including Smart Communications, on their completeness of vision and ability to execute in the areas of compliance.

Download a complimentary copy of the 2017 Magic Quadrant for CCM report to read why Smart Communications was recognized as a leader in the customer communications market.

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(*) Gartner, Magic Quadrant for Customer Communications Management Software, Authors: Karen M. Shegda, Kenneth Chin, Pete Basiliere, January 2017. 

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Smart Communications.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner Methodogies for the Magic Quadrant can be found here.