• Contact Us
  • flag 1-800-986-6810
    flag 03-452-412-339
    flag +61-1300-362-013
Smart Communications
  • Platform
    CC logo.
    The Conversation CloudTM

    The Smart Communications Conversation Cloud is the only cloud platform delivering personalized, omnichannel conversations across the entire customer experience.

    Explore the Platform
    Key Capabilities
    Collect, Communicate, Collaborate and Coordinate — are bolstered by our strength in Integrations and Intelligence — enabling enterprises to engage in SMARTER customer conversations built for today and tomorrow.
    • Collect icon. Collect icon hover.
      Collect
    • Communicate icon. Communicate icon hover.
      Communicate
    • Collaborate icon. Collaborate icon hover.
      Collaborate
    • Coordinate icon. Coordinate icon hover.
      Coordinate
    • Integration icon. Integration icon hover.
      Integration
    • Intelligent icon. Intelligence icon hover.
      Intelligence
    Product.
    Deliver SMARTER Conversations in the Cloud

    Explore how enterprises can leverage a cloud-based, CCM platform to optimize the end-to-end customer experience.

    Learn More
  • Products
    Products
    Learn more about our core products.
    • SMARTCOMM
      SmartCOMM delivers personalized, interactive communications via every channel and at tremendous scale.
    • SmartIQ
      SmartIQ transforms traditional forms-based processes into intelligent, conversational user experiences.
    • SmartDX
      SmartDX simplifies trade and relationship documentation for all market participants, across all asset classes and product types.
  • Industries
    Industries
    Making customer conversations SMARTER when it matters most
    • FS icon hover. Financial Services icon active.
      Financial Services
      Engage in faster, frictionless financial Interactions.
      Financial Services
      Engage in faster, frictionless financial Interactions.
      • Digital Lending
        Digital lending and credit services solutions
      • Digital Wealth Management
        Wealth and financial asset management solutions
    • Insurance icon. Insurance icon active.
      Insurance
      Enable secure, scalable, business-driven policyholder engagement.
      Insurance
      Enable secure, scalable, business-driven policyholder engagement.
      • Digital P&C Claims
        P&C insurance claims solutions
    • Healthcare Partners. Healthcare Partners icon active.
      Healthcare Payer
      Transform the healthcare experience with digital and interactive conversations.
      Healthcare Payer
      Transform the healthcare experience with digital and interactive conversations.
      • Healthcare Payer Enrollment Solutions
        A pure cloud solution for healthcare enrollment
    • Healthcare Provider icon. Healthcare provider icon active.
      Healthcare Provider
      Accelerate omnichannel patient engagement with guided digital journeys.
    • Gov PS. Gov icon active.
      Government
      Transform citizen experience with digital transformation.
    • FinServ_Icon Utilitiy icon active.
      Utility
      Redefine customer experience for energy and utilities customers.
  • Partners
  • Resources
    Resources
    Expert advice and tips to make your conversations SMARTER
    • Thought Leadership
    • Blog
    • Professional Services
    • Case Studies
    • Press Releases
    • Events
    • Media Coverage
    • INNOVATE World Tour
    • Ultimate Guide to CCM
    • Customer Resources
    • Ultimate Guide to Forms
    Nav image.
    Building a Business Case for Change

    How to secure stakeholder buy-in when purchasing enterprise customer communications management (CCM) software

    Read Now
  • About Us
    About Us
    Learn more about our company, our leadership and how were growing the team!
    • Our Story
    • Leadership Team
    • Join the Team
    • Security & Trust
  • Search
  • Platform
    • Conversation Cloud
    • Collect
    • Communicate
    • Collaborate
    • Coordinate
    • Integration
    • Intelligence
  • Products
    • SmartCOMM
    • SmartIQ
    • SmartDX
  • Industries
    • Financial Services
      • Digital Lending
      • Digital Wealth Management
    • Insurance
      • Digital P&C Claims
    • Healthcare Payer
      • Healthcare Payer Enrollment Solutions
    • Healthcare Provider
    • Government
    • Utility
  • Partners
  • Resources
    • Thought Leadership
    • Blog
    • Professional Services
    • Case Studies
    • Press Releases
    • Events
    • Media Coverage
    • INNOVATE World Tour
    • Ultimate Guide to CCM
    • Customer Resources
    • Ultimate Guide to Forms
  • About Us
    • Our Story
    • Leadership Team
    • Join the Team
    • Security & Trust
  • Contact Us
  • flag 1-800-986-6810
  • flag 03-452-412-339
  • flag +61-1300-362-013

Enabling Smarter Digital Conversations

Thank you for attending Helen Fotiou’s session at The Future of Financial Services on The Future of CX – Enabling Smarter Digital Conversations. We hope it was a beneficial experience for you and inspired some actionable next steps focused on elevating the customer experience.

You can gain access to a copy of Helen’s presentation here. Also feel free to check out all of Smart Communication’s thought leadership including the 2019 Benchmark Report referenced in his session.

Helen Fotiou, Account Director

Download Helen's Presentation

Additional Resources:

  • 5 ways to optimize your forms
  • A Forrester Total Economic Impact™ Study: The Total Economic Impact™ Of Smart Communications
  • CCM Quiz: How Smart Are Your Customer Communications?
  • Whitepaper: Focusing on the Customer, Cloud and Conversations: 7 Trends in Modern CCM
  • Benchmark Study: Are Customer Communications Getting SMARTer?
  • Blog: 3 Ways Financial Services Companies Can Keep Pace with Ever-Changing Customer Expectations
  • Webinar: Timely, Relevant, Meaningful: Building Powerful Customer Communications in Financial Services
  • Infographic: 4 Reasons Financial Services Companies Need a Smarter Way to do Customer Communications
Terms of Use
Accessibility
Australian Collection Notice
Privacy Policy
Website and Cookies Policy
Usage Policy
Covid Resources
Corporate Responsibility
System Requirements
Sitemap
Follow us on
  • LinkedIn
  • Twitter

© 2023 Smart Communications. All rights reserved.

Contact Us

[contact-form-7 id=”4561″ title=”Contact Page”]