Digital Transformation in Underwriting

Now more than ever in this digital transformation era, customers are expecting a large percentage of their interactions with a company to be digital and seamless. Many insurers use legacy customer communication management systems that are difficult to integrate, or disparate tools that almost seem like an afterthought.

During this webinar hosted by our strategic technology partner Guidewire, Ruth Fisk, VP of Insurance Marketing for Smart Communications along with two other Insurtech pros describe how insurers can enable digital transformation in policy underwriting. with a seamless, connected ecosystem of digital capabilities.

Ruth demonstrated how our technology is fully integrated with the Guidewire Policy Center ecosystem for a heightened user experience, designed to get the most out of your technology investments so you can:

  • Scale, automate and unify quote, bind and policy communications, both internally and externally
  • Master omnichannel distribution to efficiently meet the ongoing demands of today’s consumer
  • Create personalized yet controlled policy language to meet compliance requirements without heavy administrative burden


About Our Speaker:

Ruth Fisk, VP of Industry Marketing, Insurance at Smart Communications

Ruth Fisk brings more than three decades of experience in the insurance industry to her role as the VP, Insurance Marketing at Smart Communications.  Ruth worked 14+ years as a manager at a P&C Carrier and then 18+ years working within the global insurance industry using technology and services to meet the business needs of insurers.

In these roles, she has visited, worked with, and served as a C-Level consultant for leading insurers in more than 90 countries.  Ruth’s global perspective is complemented with first-hand knowledge of insurance operations, including more than 30 years of using technology & services to successfully help them to significantly reduce operating expenses and increase efficiency to impact their bottom line.