{"id":43991,"date":"2021-09-16T15:10:10","date_gmt":"2021-09-16T19:10:10","guid":{"rendered":"https:\/\/smartcommunications.com\/?page_id=43991"},"modified":"2021-09-17T10:57:53","modified_gmt":"2021-09-17T14:57:53","slug":"die-zukunft-des-kundendialogs-fuer-versicherungen","status":"publish","type":"page","link":"https:\/\/www.smartcommunications.com\/de\/die-zukunft-des-kundendialogs-fuer-versicherungen\/","title":{"rendered":"Die Zukunft des Kundendialogs f\u00fcr Versicherungen"},"content":{"rendered":"[vc_row type=“full_width_content“ full_screen_row_position=“middle“ column_margin=“default“ equal_height=“yes“ content_placement=“top“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ scene_position=“center“ bottom_padding=“50″ text_color=“dark“ text_align=“left“ row_border_radius=“none“ row_border_radius_applies=“bg“ class=“two-column-with-form“ overlay_strength=“0.3″ gradient_direction=“left_to_right“ shape_divider_position=“bottom“ 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tablet_width_inherit=“default“ column_border_width=“none“ column_border_style=“solid“ bg_image_animation=“none“][vc_custom_heading text=“\u00dcber das eBook“ font_container=“tag:h2|font_size:16px|text_align:left|color:%230a3184|line_height:16px“ use_theme_fonts=“yes“ el_class=“font-bold mobile-container-left-padding mobile-container-right-padding letter-spacing-033px“ css=“.vc_custom_1631211935159{margin-bottom: 24px !important;padding-right: 108px !important;padding-left: 108px !important;}“][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=“default“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ text_align=“left“ class=“mobile-container-left-padding mobile-container-right-padding“ css=“.vc_custom_1580890934852{margin-top: -10px !important;padding-right: 108px !important;padding-left: 108px !important;background-color: #fdc928 !important;}“][vc_column_inner column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ 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Das erh\u00f6ht den Druck auf Versicherer, Kundenerlebnisse entlang der gesamten Customer Journey zu transformieren – angefangen bei Angebot und Vertragsabschluss bis hin zu Service und Schadensmeldungen. Hier gilt es mit digitalen Anbietern aufzuschlie\u00dfen und Kunden einfache, reibungslose und hochgradig personalisierte Erlebnisse zu bieten.“ font_container=“tag:h2|font_size:16px|text_align:left|color:%230a3184|line_height:24px“ use_theme_fonts=“yes“ el_class=“font-regular mobile-container-left-padding mobile-container-right-padding letter-spacing-013px“ css=“.vc_custom_1631211968721{margin-top: 24px !important;padding-right: 108px !important;padding-left: 108px !important;}“][vc_custom_heading text=“In diesem eBook erfahren Sie, warum es an der Zeit ist, sich von statischen PDF-Formularen zu verabschieden, traditionelle Serienbriefe und Policenmitteilungen zu \u00fcberdenken, interaktive, wechselseitige Konversationen zu erm\u00f6glichen und Kommunikation in Echtzeit zu liefern. Die Zukunft des Kundendialogs ist zum Greifen nahe.“ font_container=“tag:h2|font_size:16px|text_align:left|color:%230a3184|line_height:24px“ use_theme_fonts=“yes“ el_class=“font-regular mobile-container-left-padding mobile-container-right-padding letter-spacing-013px“ css=“.vc_custom_1631211985970{margin-top: 24px !important;margin-bottom: 50px !important;padding-right: 108px !important;padding-left: 108px !important;}“][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/2″ tablet_width_inherit=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ column_border_width=“none“ column_border_style=“solid“ 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custom_line_width=“182″][vc_custom_heading text=“Bitte f\u00fcllen Sie das Formular aus, um sich das eBook herunterzuladen.“ font_container=“tag:h3|font_size:24px|text_align:left|color:%230a3184|line_height:32px“ use_theme_fonts=“yes“ css=“.vc_custom_1631289928711{margin-top: 29px !important;margin-bottom: 16px !important;}“ el_class=“font-regular 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