By James Brown, CEO of Smart Communications
Our hearts go out to everyone around the world — in our Smart Communications family and beyond – who is affected directly or indirectly by the coronavirus. This moment reminds us that we’re all connected. Managing through this challenge requires compassion, patience, and good, continuous conversations. With that in mind, we want to share what we’re doing as a company.
Even as we continue to serve our customers around the globe, our top priority remains to keep our employees, families, and communities healthy and safe. We have suspended all cross-border travel, limited domestic travel, and advised employees to reconsider events with 50+ people. Beginning this week, all of our employees are working from home around the world.
We are committed to providing our customers and our community with the same level of top-notch service throughout this unprecedented period in time. Our Global Business Continuity Planning team is continuously monitoring and assessing our ability to adequately manage business functions and to meet corporate, customer, and stakeholder obligations. We have tested all policies and approaches to confirm that we remain as focused on supporting you as ever before. We expect no impact to Smart Communications operations due to COVID-19 related concerns.
We’re sending support to the global community as we address this together. Here’s to better conversations ahead.