By James Brown, CEO of Smart Communications
Building trust among customers is a significant company goal. Smart Communication’s CEO James Brown shares ways brands can use a customer communications management strategy to foster customer trust.
By Chris Murphy, Senior Director of Product Marketing at Smart Communications
We were privileged to speak with so many of you at this year’s Guidewire Connections Conference, a celebration of the insurance industry and users of Guidewire technology. Here are our top 5 takeaways from the 2018 event in Las Vegas. We look forward to seeing you all next year.
By Sienna Quirk, Product Marketing Director at Smart Communications
We had the pleasure of meeting many of you at this year’s Dreamforce event and enjoyed learning about the challenges and pain points surrounding customer communication. Here are our top 5 key takeaways from our conversations with experts in the Salesforce ecosystem.
By Hitesh Bhindi, Director of Professional Services at Smart Communications
As expectations for more personal and meaningful interactions rise, companies are pressed to improve these conversations or risk losing out to the competition. Here are the five most important elements for consumers to help drive more personalized communications.
By Leigh Segall, CMO of Smart Communications
We are just weeks away from INNOVATE UK 2018 in London and are pleased to announce we have a finalized agenda that includes sessions led by industry experts and an interactive panel discussion featuring Smart Communications customers.
By Dave Hotchner, Global VP, Solutions Consulting and Professional Services at Smart Communications
There are numerous factors that can contribute to the success or failure of an organization but increasing customer retention has taken the leap to become a top business priority.
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