Chris Murphy, VP Product Marketing, Smart Communications
This post explores how enterprises within highly regulated industries can benefit most from using pure-cloud customer communications management software.
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Insight to Drive More Meaningful Communications
Chris Murphy, VP Product Marketing, Smart Communications
This post provides an overview of the 2022 Aspire CCM-CXM Leaderboard, as well as details how to access and use the interactive tool. Readers will also have the chance to register for complimentary access to this year’s Leaderboard.
Chris Murphy, VP Product Marketing, Smart Communications
As the customer experience becomes an increasingly important strategic priority for enterprises, the requirements and capabilities that business leaders are seeking in their customer communications technology solutions is evolving. Recent analysis from IDC and Aspire reflect these changing market conditions – outlining where the customer communications management landscape is now, and more importantly, where it’s heading. In this post, we dive into our biggest takeaways from these new reports, what enterprises should look for in a CCM solution and why Smart Communications is a CCM leader.
Dilani Silva, Product Marketing Manager at OneSpan
This post highlights the benefits of the Smart Communications partnership with OneSpan and expands on the many benefits to the customer experience when leveraging the powerful combination of E-signature and Digital Forms.
Ruth Fisk, VP Insurance Strategy at Smart Communications
This post expands on the ways each stakeholder – including the injured worker, employer, medical provider and insurer – in the workers’ compensation claims process can benefit from a digital-first approach to customer communications.
Ruth Fisk, VP Insurance Strategy at Smart Communications
The modern workers’ compensation service model is built around empowerment, person centricity and empathy—and it’s driven by long-overdue digital transformation. Learn how Smart Communications enables the top workers’ compensation insurers to embrace change and engage SMARTER across the entire claims management lifecycle with the Conversation Cloud.
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