SmartCOMM
SmartCOMM delivers personalized, interactive communications via every channel and at tremendous scale.
SmartDX
SmartDX simplifies trade and relationship documentation for all market participants, across all asset classes and product types.
SmartIQ
SmartIQ transforms traditional forms-based processes into intelligent, conversational user experiences.Enterprises can easily integrate key pieces of their technology ecosystem with Smart Communications to break down internal silos and provide a more complete view of the customer.
Thomas Harrington, Global Industry Markets Leader for Insurance at Pega
As the COVID-19 pandemic continues to wax and wane across the globe, now is the time for insurers to use the digital acceleration triggered by the crisis to re-invent themselves as digital-first businesses fit for the 21st century.
Chris Murphy, Senior Director of Product Marketing at Smart Communications
You don’t have to become victim to an outdated legacy system. Here are four key steps to follow to prepare for a seamless migration and ensure you are well-equipped to digitally transform your customer communications.
Nick Kelly, Account Director at Smart Communications
Digital transformation has changed the way consumers do everything from getting a ride and booking a holiday to paying bills and managing their money. It’s time for utility suppliers to catch up – and the time to act is now. Adopting the best processes and technologies to really drive change will set utility companies up for future success. Smart Communications is ready to help.
Sam Couzens, VP of Global Demand Generation at Smart Communications
The last few weeks have been a flurry of activity as I start my new role with Smart Communications. Many people have asked how I made the decision to join this dynamic organization so I thought I would share a bit about my journey!
James Brown, CEO of Smart Communications
The COVID-19 pandemic has dramatically impacted nearly every aspect of daily life for everyone around the world. As a result, many enterprises are now faced with a need to accelerate their digital transformation plans in order to deliver the high touch, yet digital, interactions customers need and expect. Discover why delivering SMARTER digital conversations just became more critical and ways you can proactively meet customer expectations during this unprecedented time.
James Brown, CEO of Smart Communications
Our hearts go out to everyone around the world — in our Smart Communications family and beyond – who is affected directly or indirectly by the coronavirus. Managing through this challenge requires compassion, patience, and good, continuous conversations. With that in mind, here’s an update on how we’re responding as a company.
Karen Oakland, Senior Marketing Director, North America at Smart Communications
With regulatory changes around PIP or personal injury protection, auto insurers need to update onboarding and renewal processes fast. With adaptive digital interviews, insurance carriers can change forms and processes quickly and easily, transforming the customer experience.
By Chris Murphy, Senior Director of Product Marketing at Smart Communications
In this post, we reveal the questions companies should ask to better understand if it’s time to rethink their customer communications strategy when it comes to new changes introduced by Brexit and how a modern customer communications platform can help.
By Sienna Quirk, Senior Director of Product Marketing at Smart Communications
In this post, we share takeaways from our recent attendance of Salesforce’s Dreamforce 2019, including highlights of our Vlocity partnership and key themes for today’s insurers.
By Leigh Segall, CMO of Smart Communications
September 17, 2019, marked a very special day in Smart Communications history – it was our first INNOVATE event since our acquisition of Intelledox, and we were thrilled to use that stage as an opportunity to officially and publicly welcome them to the SMART family. For those unable to attend, we’ve captured key takeaways and other exciting highlights below.
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