SmartCOMM
SmartCOMM delivers personalized, interactive communications via every channel and at tremendous scale.
SmartDX
SmartDX simplifies trade and relationship documentation for all market participants, across all asset classes and product types.
Intelledox
Intelledox transforms traditional forms-based processes into intelligent, conversational user experiences.Enterprises can easily integrate key pieces of their technology ecosystem with Smart Communications to break down internal silos and provide a more complete view of the customer.
James Brown, CEO of Smart Communications
Our hearts go out to everyone around the world — in our Smart Communications family and beyond – who is affected directly or indirectly by the coronavirus. Managing through this challenge requires compassion, patience, and good, continuous conversations. With that in mind, here’s an update on how we’re responding as a company.
Karen Oakland, Senior Marketing Director, North America at Smart Communications
With regulatory changes around PIP or personal injury protection, auto insurers need to update onboarding and renewal processes fast. With adaptive digital interviews, insurance carriers can change forms and processes quickly and easily, transforming the customer experience.
By Chris Murphy, Senior Director of Product Marketing at Smart Communications
In this post, we reveal the questions companies should ask to better understand if it’s time to rethink their customer communications strategy when it comes to new changes introduced by Brexit and how a modern customer communications platform can help.
By Sienna Quirk, Senior Director of Product Marketing at Smart Communications
In this post, we share takeaways from our recent attendance of Salesforce’s Dreamforce 2019, including highlights of our Vlocity partnership and key themes for today’s insurers.
By Leigh Segall, CMO of Smart Communications
September 17, 2019, marked a very special day in Smart Communications history – it was our first INNOVATE event since our acquisition of Intelledox, and we were thrilled to use that stage as an opportunity to officially and publicly welcome them to the SMART family. For those unable to attend, we’ve captured key takeaways and other exciting highlights below.
By Neil Greathead, CCO of Smart Communications
We’re all aware that the balance of power has shifted from companies to customers. Here are three ways companies within the financial services industry can proactively scale communications and keep up with ever-changing customer expectations.
By Simon Tindal, CTO of Smart Communications
Just starting to warm up to the idea of cloud-based customer communications? Here are tips to ensure you find the CCM solution that best fits your business needs.
By Sienna Quirk, Senior Director, Product Marketing at Smart Communications
Optimizing your contract negotiation process doesn’t have to be a daunting process, and it may be easier than you think. In this blog, we share why now is the time to revisit your current approach.
By James Brown, CEO of Smart Communications
With Intelledox, Smart Communications is now the industry’s only cloud-based, next-generation customer communications management platform. Discover why we’re SMARTer together!
By Chris Murphy, Senior Director, Product Marketing at Smart Communications
Spring always seems to be a busy time with conferences and this year’s schedule was no different for the Smart Communications team. Here are a few takeaways from some of the standout sessions and conversations from our recent Spring excursions.
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