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Mary Featherstone

The Power of Integrated Insurance Solutions a Key Theme at Guidewire Connections 2021

By Thought Leadership

Ruth Fisk, VP Insurance Marketing at Smart Communications

Earlier this month, the Smart Communications team gathered with insurance industry leaders at Guidewire Connections 2021. It was great to be able to meet in person (with precautions in place, of course) and learn from the people driving innovation for the industry. As consumers increasingly prefer more personalized interactions and insurers navigate keeping up with the pace of change, the power of integrated insurance solutions is clearer than ever. Feeling inspired to dive into this topic a bit more, in this post we gather our three biggest takeaways from our time at the event.

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A Scalable Approach to Claims Correspondence for Insurance

By Thought Leadership

Ruth Fisk, VP Insurance Marketing at Smart Communications

In this post and infographic, we provide insurers with one view of all of the unique customer interactions that span across the entire claims process. We also highlight how a modern customer communications platform, like the Smart Communications Conversation Cloud enables insurers to seamlessly work throughout the claims process – key to digital transformation in the insurance industry and much more efficient than maintaining several disparate technology systems.

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