Welcome to our new series of webinars

November 15th, 11:00 am – 12 pm AEST

Top Tips on how best to transition from legacy systems to the cloud

Moving to the cloud creates both challenges and rewards. With 95% of all traffic predicted to be cloud-related by 2021, the shift seems to be inevitable for most organizations. And it’s not just about “minimizing” the impact during transition, but about making that transition unnoticeable to the business users altogether. In this webinar, Smart Communications and Australia’s largest retail and corporate superannuation provider, will share with you how you can:

  • Plan a phased approach with our Professional team
  • Save as much as 14% of your annual budgets
  • Take control and improve business performance

Join David Roberts, Communications Process Manager at AMP and Peter McGauran, Sales Director at Smart Communications on the 15th of November at 11 am AEST to empower your business users and avoid lengthy bottlenecks

September 6th

Actionable Advice to deliver the ultimate customer experience

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Delivering the ultimate customer experience will differentiate and strengthen your relationship with your customers. In this webinar, you will get actionable advice from a collection of experts and top tips on how to smoothly implement a full cloud CCM solution. Join Dave Hotchner to learn how to build customer experiences that matter:

  • Back to basics – What is Customer Communications Management?
  • Why create powerful customer experiences
  • How to implement a Cloud customer communications management Solution

Speaker: Dave Hotchner, VP Global Consulting and Professional Services

As head of our Solutions Consulting and Professional Services practices, Dave leads the global teams responsible for helping customers and partners unlock business value through digital transformation. With more than 30 years of industry experience, Dave has built a reputation for creating and leading high-performance teams. Prior to joining Smart Communications, he was Vice President of Solutions Consulting at Pitney Bowes.

July 12th 2018

Moving to the Cloud: Tips, Tricks & Roadblocks for your Customer Communications

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Not all roads lead to a successful cloud implementation. Adopting a cloud solution is key to improving customer experience. Clients that offer personalized experiences earn greater recognition, trust, satisfaction and loyalty. Join this webinar to learn all the tips and tricks and avoid the dreaded roadblocks. You will hear Dave Hotchner from Smart Communications explain how you can easily:

  • Shift from paper and email to electronic and web communications
  • Reduce the number of templates
  • Increase speed-to-market
  • Create consistent branding standards

Speaker: Dave Hotchner, VP Global Consulting and Professional Services

As head of our Solutions Consulting and Professional Services practices, Dave leads the global teams responsible for helping customers and partners unlock business value through digital transformation. With more than 30 years of industry experience, Dave has built a reputation for creating and leading high-performance teams. Prior to joining Smart Communications, he was Vice President of Solutions Consulting at Pitney Bowes.

We’re pleased to launch a series of topics designed to deliver more meaningful customer communications. Please choose which topics you are interested in by filling out your details and selecting your preferences at the bottom of the form: