How Insurers Can Get Ahead of the Digital Transformation Curve

Insurers have a great opportunity to get ahead of the digital transformation curve. Those that understand the shift that is taking place and the need to focus on conversations rather than documentation will be well positioned to meet the demands that nearly everyone has. So what do you need to get from Strategy to Action?

Join our webinar with guest speaker Mark Breading from Strategy Meets Action as he discusses his recent Viewpoint report where he reveals the latest challenges almost all (95%) insurers face and how they can solve them before they are stuck behind the 8-ball. Register today to learn about insights like:

  • Shifting from paper and mass email to personalized electronic and web conversations
  • Reducing the clutter and number of customer communication templates
  • Accelerating implementations to get templates into market

Mark Breading, a Partner at Strategy Meets Action, is known for his insights on the future of the insurance industry and innovative uses of technology. Mark consults with insurers and technology companies on forward thinking strategies for success in the digital age. His inventive methods and his ability to incorporate InsurTech and emerging tech into business strategies are unparalleled. Mark also leads SMA’s research program, has overseen the publication of over one hundred research reports, and directed custom research projects for insurer and tech clients. His thought leadership in the areas of InsurTech, emerging technologies, customer experience, and digital strategies has earned him rankings as a “Top Global Influencers in InsurTech” by InsurTech News and Onalytica and a place in the 10 finalists for the “Top Global IoT in Insurance Influencer Award.”

Bob Dunfee has more than 25 years of technology, sales and marketing experience in the financial services, retail banking, insurance, healthcare, telecommunications and technology sectors. Bob is a thought leader and veteran of leading SaaS solutions for complex digital customer communications management.