The Smart Communications Conversation Cloud is the only cloud platform delivering personalized, omnichannel conversations across the entire customer experience. Four key capabilities — Collect, Communicate, Collaborate and Coordinate — are bolstered by our strength in Integrations and Intelligence — enabling enterprises to engage in SMARTER customer conversations built for today and tomorrow.
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SmartCOMM delivers personalized, interactive communications via every channel and at tremendous scale.
SmartIQ transforms traditional forms-based processes into intelligent, conversational user experiences.
SmartDX simplifies trade and relationship documentation for all market participants, across all asset classes and product types.
Explore how enterprises can leverage a cloud-based, CCM platform to optimize the end-to-end customer experience.
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Discover how guided forms enhances e-signature-based processes
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John Zimmerer, VP Industry Marketing, Healthcare at Smart Communications
This blog features an infographic for health insurers that highlights what members expect, where plans are falling short and where they should invest to succeed long-term.
Ruth Fisk, VP of Industry Marketing, Insurance at Smart Communications
This post reflects on how the outcomes of historical pandemics have shaped modern communications tools and strategies for insurance companies.
Karen Oakland, VP of Industry Marketing, Financial Services at Smart Communications
This post discusses how UK banks can improve time-sensitive market opportunities like the Recovery Loan Scheme through digitization.
John Zimmerer, VP of Industry Marketing, Healthcare at Smart Communications
In this post, we discuss how healthcare communications are changing, and what payers and providers need to do to transform member experiences. We highlight key challenges the healthcare industry faces, how to create SMARTER member conversations, globalization and more.
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