Monthly Archives

July 2018

The Modern Era of Customer Communications

By | Smart Communications News, Thought Leadership

By James Brown, CEO of Smart Communications

It’s no longer enough to simply keep pace with newly empowered consumers. Companies are now expected to anticipate and then exceed customer expectations if they hope to retain and grow those relationships. The time for change is now, and we are already delivering on the promise of delivering more meaningful customer communications while also helping companies operate more efficiently—the definition of scaling the conversation.

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