Monthly Archives

March 2018

Actionable Advice for More Meaningful Customer Conversations

By Thought Leadership

By George Wright, CEO of Smart Communications

Today’s consumers insist that companies communicate with them in a way that makes them feel like an individual. This can be a challenge, for sure, but it can also be an incredible opportunity. Despite this challenge, many organizations are still taking a fragmented and outdated approach to their customer interactions. So, what can you do this year to deliver more meaningful customer conversations? Here are a few suggestions.

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